Wednesday, July 7, 2021

Amcrest Security Camera 2021 Review

Amcrest Security Camera 2021 Review

Our research and testing revealed that Amcrest needs to beef up its security cameras and hone its plans.
Best for outdoors
Amcrest UltraHD 4K Outdoor
UltraHD Dome
  • Icon Pros Light
    4K video quality
  • Icon Cons Light
    112° field of view
  • Icon Cons Light
    No two-way talk
Best for indoors
Amcrest Ultra HD 4K Indoor
UltraHD Indoor
  • Icon Pros Light
    2K video quality
  • Icon Cons Light
    120° field of view
  • Icon Cons Light
    Lower video quality
Best for porches
Amcrest 1080P Video Doorbell Camera Pro
Video Doorbell Camera Pro
  • Icon Pros Light
    1080p video quality
  • Icon Pros Light
    140° field of view
  • Icon Cons Light
    Limited network connections
Best bullet camera
Amcrest UltraHD 4K Outdoor Bullet
UltraHD Bullet
  • Icon Pros Light
    4K video quality
  • Icon Cons Light
    112° field of view
  • Icon Cons Light
    No two-way talk
Best floodlight
Amcrest Floodlight Camera
Amcrest Floodlight Camera
  • Icon Pros Light
    1080p video quality
  • Icon Cons Light
    114° field of view
  • Icon Cons Light
    No compatibility with Amcrest Cloud

Amcrest seems to have everything going for it, but after close inspection, we found that this home security camera company has way too many options and not enough features.

On the good side, Amcrest offers just about any type of home security camera you can think of, including wireless, wired, indoor, and outdoor cameras. And they offer plenty of video storage options.

Amcrest’s negatives include confusing and expensive cloud subscription plans, numerous apps, and lackluster features.



Compare Amcrest security cameras

Product
Price
Image resolution
Field of view
Color night vision
Two-way talk
Learn more
Best for Outdoors
Amcrest UltraHD 4K Outdoor
Amcrest UltraHD Dome
4K 112°
Icon No LightNo
Icon No LightNo
Best for Indoors
Amcrest Ultra HD 4K Indoor
UltraHD Indoor
2K 120°
Icon No LightNo
Icon Yes LightYes
Best for porches
Amcrest 1080P Video Doorbell Camera Pro
Video Doorbell Camera Pro
1080p 140°
Icon No LightNo
Icon Yes LightYes
Best bullet camera
Amcrest UltraHD 4K Outdoor Bullet
UltraHD 4K Bullet
4K 112°
Icon Yes LightYes
Icon No LightNo
Best floodlight
Amcrest Floodlight Camera
Amcrest Floodlight Camera
1080p 114°
Icon No LightNo
Icon Yes LightYes

*Amazon.com list price as of 07/07/2021 at 00:00 a.m. (MT). Read full disclaimer.

Light Bulb
High-quality cameras

For our picks of the best security cameras on the market, check out these top ten cameras.

What to expect with Amcrest cameras

Amcrest offers a wide range of cameras:

Most Amcrest cameras are affordable when compared to other top security camera brands. They also have comparable video quality. Where they fall short is a narrow field of view. The industry standard is around 120° to 140°, and many Amcest cameras are well below that range. Some also don’t have two-way talk capabilities, another industry standard.

Amcrest pros and cons

Pro Heading
Pros
Pro Bullet Affordable cameras
Pro Bullet Helpful and quick customer service
Pro Bullet Many video storage options
Pro Bullet Super bright floodlight camera
Con Heading
Cons
Con Bullet No two-way talk on many cameras
Con Bullet Narrow field of view
Con Bullet No color night vision on many cameras
Con Bullet Confusing cloud storage plans
Con Bullet Too many apps

Amcrest security cameras storage and plans

Plan
Price
Downloadable recordings
Cloud playback
24/7 continuous recording
Learn more
Free plan $0
Icon No LightNo
Icon No LightNo
Icon No LightNo
Monitoring Recording Starting at $6
Icon Yes LightYes
Icon Yes LightYes
Icon No LightNo
Continuous Recording Starting at $9
Icon Yes LightYes
Icon Yes LightYes
Icon Yes LightYes

Info current as of 07/07/2021. Offers and availability may vary by location and are subject to change.

Robust storage options

Amcrest security cameras offer local storage using SD cards, micro SD cards, your computer, DVR, NAS, or NVR. There’s also a cloud storage option with three membership options. 

You get a 24/7 live view of video, camera health checks, multi-view video timelines, intelligent alerts, and motion activity zones with all three plans. An app on your mobile device or computer controls all of these features.

With the free plan, that’s all you get. The upgraded plans offer a few more features (like downloading video footage and playing back stored footage).

Confusing and expensive storage pricing

You may notice the prices for these plans say “starting at.” That’s because Amcrest charges more depending on how long you’d like to store your videos. There’s no charge if you just want to watch your videos through live view with the app without saving them.

Let’s take a closer look at pricing.

For the Monitoring Recording plan, you pay $6 for seven days of storage, per camera, per month. From there, it goes up depending on how many days you want your footage stored before the cloud deletes it:  

  • $10 per camera for 14 days
  • $15 per camera for 30 days
  • $23 per camera for 60 days
  • $27.50 per camera for 90 days

The Continuous Recording plan has the same type of tiered pricing. You start at $9 for seven days of storage, per camera, per month. It increases from there:

  • $15 per camera for 14 days
  • $20 per camera for 30 days
  • $27.50 per camera for 60 days
  • $35 per camera for 90 days

Frankly, Amcrest’s cloud storage pricing gave us a headache. It’s one of the most convoluted pricing schemes we’ve ever seen. Plus, it’s one of the most expensive. 

Typically, cloud storage for a single camera will cost around $10 or less per camera, with a set time limit on how long footage is stored. Or, the brand will offer an upgraded package that covers several cameras (usually five to ten) with upgraded features. The upgraded package will also have a set amount of days the footage is stored. No fuss, no muss. We have no idea why Amcrest is this complicated.

Great warranties, no contracts, and fantastic customer support

Amcrest has you covered:

  • 1-year product warranty
  • No contracts
  • 30-day money-back guarantee on subscriptions and equipment 

Amcrest also provides a delightful customer support department. We were impressed with how fast its on-site chat service connected us, and the agent that helped with our questions was quick and friendly. Amcrest also offers an online support page and a call center to help with questions.

Amcrest app

Amcrest has five different apps, including the Amcrest View Pro App and Amcrest Cloud. Each one works with a different Amcrest camera or storage option. So, for example, there’s an app you can use if you subscribe to Amcrest Cloud service, one for cameras that use DVR, and one for wireless cameras. 

Like with the cloud subscription packages, this is confusing. If you have different cameras, you’ll likely use different apps to access footage and features.

Amcrest camera compatibility

If you have dreams of total smart home integration dominance with all of your devices, Amcrest probably isn’t for you. Its cameras only work with Amazon Alexa. And it works with Alexa only if you use the cloud service. 

Are there a bunch of nifty voice commands you can use with the Alexa compatible cameras? Well, no. The only thing you can do is watch camera footage on Alexa devices like Echo Show, Echo Spot, Fire TV, Fire TV Stick, and the newer Fire tablet by saying something like, “Alexa, show doorbell camera on Echo Show.”

Amcrest camera reviews

Amcrest UltraHD Dome: Best for outdoors

Best for outdoors
Amcrest UltraHD
$109.99
Pro Bullet 4K video
Pro Bullet Tamper-proof design
Con Bullet Small field of view
Con Bullet No two-way talk

*Amazon.com list price as of 07/07/2021 at 12:25 p.m. (MT). Read full disclaimer.

The Amcrest UltraHD is an outdoor dome 4K PoE IP camera with local and cloud storage. It’s Amcrest’s best outdoor camera. Our favorite feature is that it’s tamper-proof, just in case a potential thief gets any ideas about making off with the camera. 

The UltraHD Dome comes with two flaws. First, its field of view is a tiny 112°. That’s way below the industry standard. If you’re focusing the camera on a small spot in your yard, like the doors to your toolshed, no problem. But for bigger areas, you’ll need a camera with a broader field of view.

There’s also no two-way talk. That’s not a big deal if you don’t plan to talk to people outside of your home using your camera. We find it helpful when we need to tell your kids or partner to come inside for lunch. 

It’s also helpful for scaring off someone sneaking around. Imagine the heart-jarring scare a thief would get when a voice from nowhere suddenly yells, “Hey! What are you doing?”

Amcrest UltraHD Indoor: Best for indoors

Best for indoors
Amcrest UltraHD Indoor
$59.49
Pro Bullet 16x zoom
Pro Bullet Two-way talk
Con Bullet 2K video

*Amazon.com list price as of 07/07/2021 at 12:25 p.m. (MT). Read full disclaimer.

The Amcrest UltraHD Indoor is a pan-and-tilt camera for all of your indoor needs. It can pan (swivel side-to-side) 360° and tilt (look up and down) 90°. We love pan-and-tilt cameras because they can “see” an entire room.

Need to see more? The Amcrest UltraHD Indoor also packs a 16x zoom so you can get a closer look.

The Amcrest UltraHD Indoor’s video quality isn’t quite as good as our outdoor pick, but we think most people won’t notice much of a difference.

Amcrest Video Doorbell Camera Pro: Best for porches

Best for porches
Amcrest Video Doorbell Camera
$89.99
Pro Bullet Local storage up to 128 GB
Pro Bullet Two-way talk
Con Bullet 2.4 GHz only and does not support 5 GHz

*Amazon.com list price as of 07/07/2021 at 12:25 p.m. (MT). Read full disclaimer.

The Amcrest Video Doorbell Camera has both local (up to 128 GB on an SD card) and cloud storage options. That’s rare for video doorbells. Eufy has a similar doorbell camera, but it costs almost $100 more. 

We like the local option for video doorbells because your footage is safe at home instead of floating up to the cloud. Plus, you don’t need to worry about subscription fees or how long your video is stored.

It features a wider field of view than many of Amcrest’s security cameras too. So it can see your whole porch and some of your yard.

It doesn’t support 5 GHz networks, though. If you use 5 GHz for your phone and not 2.4 GHz, setting up the app for your doorbell camera can be tricky. You’ll need to switch your phone to your Wi-Fi’s 2.4 GHz before you can complete the setup.

Amcrest UltraHD 4K Bullet: Best bullet camera

Best bullet camera
Amcrest UltraHD 4K Bullet
$99.99
Pro Bullet 4K video quality
Pro Bullet Color night vision
Con Bullet Narrow field of view
Con Bullet No two-way talk

*Amazon.com list price as of 07/07/2021 at 12:25 p.m. (MT). Read full disclaimer.

The Amcrest UltraHD 4K Bullet is a bullet camera, which means it’s easier to aim at whatever you want to record. It’s also one of the few Amcrest cameras with color night vision. We find that color night vision makes identifying people much easier.

Like other Amcrest cameras, the Bullet camera uses a very narrow field of view of only 112°. Unfortunately, a small field of view means you’ll need more cameras to cover a larger yard.

Amcrest Floodlight Camera: Best floodlight camera

Best floodlight camera
Amcrest Floodlight Camera
$159.99
Pro Bullet First-class bright light
Pro Bullet Super loud 110dB siren
Pro Bullet Two-way talk
Con Bullet Not compatible with Amcrest Cloud

*Amazon.com list price as of 07/07/2021 at 12:25 p.m. (MT). Read full disclaimer.

The Amcrest Floodlight Camera uses 2,000 lumens to shed light on any nighttime situation. When it comes to cameras with lights, we love the LeonLite, but even it doesn’t match the sheer brightness of this floodlight camera.

The Amcrest Floodlight also has a 110dB siren to scare off any potential thieves . . . or raccoons rooting through your garbage. It’s about as loud as a blaring car horn.

One massive problem with this floodlight is that it isn’t compatible with Amcrest Cloud. So you’ll need to stick with local storage.

Final word

While Amcrest makes affordable, quality cameras, we’re not sold. The cloud storage plans and the app system are just too confusing when other security camera companies have simpler ways of doing things. 

While the cameras are affordable, they could have better features. The field of view is typically narrow, and many cameras don’t feature two-way talk. 

All in all, we don’t recommend Amcrest cameras.

How we reviewed Amcrest security cameras

For our Amcrest security camera review, we mixed dozens of years of tech experience with dozens of hours of research. We read hundreds of customer reviews, scoured expert reviews, and even did hands-on testing.

During our research, we compared Amcrest cameras to each other and industry leaders. In addition, we looked at price, value, video quality, features, apps, and plans.

For more on how we review products and services, take a look at our Safewise methodology page.

Amcrest security cameras FAQ

Yes, Amcrest Technologies LLC is based in Houston, Texas.

We like Lorex because it offers better compatibility. The cameras are pricey, but they are high quality with tons of features. In this review, you can learn more about Lorex and Night Owl—Amcrest’s other big competitor.

Reolink is one of our favorite camera companies, so we vote for Reolink. Read more about its cameras in our Reolink review.

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Disclaimers

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply to the purchase of this product. Safewise.com utilizes paid Amazon links.

Certain content that appears on this site comes from Amazon. This content is provided “as is” and is subject to change or removal at any time.

Alina Bradford
Written by
Alina Bradford
Alina has been reviewing the latest tech for more than a decade and has contributed her insights to CNET, CBS, Digital Trends, MTV, Top Ten Reviews, and many others. She specializes in smart home and security technology, working to make gadgets less mystifying one article at a time. In the early 2000s, Alina worked as a volunteer firefighter, earning her first responder certification. Her activities aren’t nearly as dangerous today. Her hobbies include fixing up her 100-year-old house, doing artsy stuff, and going to the lake with her family.

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